Privacy Policy
Effective date: 28 December, 2018
Last updated: 08 March, 2026
This privacy policy describes how Quantum Communications Group Limited (“us”, “we”, or “our”) collects, uses, and protects your personal data. We are committed to protecting your privacy and complying with UK data protection law.
We understand that your privacy is important to you and that you care about how your personal data is used.
We take responsibility for the personal information we collect about you and we aim to be transparent about how we handle it and give you control over it.
This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
We are committed to complying with Regulation (EU) 2016/679 General Data Protection Regulations (GDPR) as it forms part of the law of England and Wales, Scotland, and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 and amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019.
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
We use your data to provide and improve our service. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Who we are
This website is owned and operated by Quantum Group Communications Limited.
We are registered in Scotland (SC608848), and our registered office is at:
Summit House
4-5 Mitchell Street
EDINBURGH
EH6 7BD
We provide communications, public affairs, and events services to clients across various sectors.
Data control
Quantum Communications Group Limited is the controller and responsible for your personal data.
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy.
Before you proceed with navigating around our website, if you have any queries relating to this privacy policy, or our privacy practices please contact:
Alan Roden, director: mail@quantumcommunications.co.uk
The types of personal date we collect
We may collect professional contact details from publicly available sources, such as media databases, social media profiles, or official websites, to ensure our communications reach the relevant audience. We collect and process different types of personal data depending on your relationship with us:
- Website users: IP address, browser type, browser version, the pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
- Clients and suppliers: names, professional contact details, financial information, and records of our communications.
- Journalists and media professionals: names, job titles, media outlets, professional contact details, and areas of interest or previous coverage.
- Elected representatives: names, job titles, political parties, professional contact details, and areas of interest.
How we use your personal data
We use your data for the following purposes:
- Providing our services: to manage our relationships with clients and deliver communications and public affairs advice.
- Media relations: to contact journalists and media professionals with relevant news or press releases on behalf of our clients.
- Responding to enquiries: to process and respond to requests for information or comments from journalists, elected representatives, the public or stakeholders.
- Creating distribution lists with professional contact details for relevant press releases, newsletters or other correspondence.
- Reputation management: to monitor public discourse regarding our clients’ sectors and to advise our clients accordingly
- Website maintenance: to monitor usage and improve our website performance and security and to detect, prevent and address technical issues.
Events and registration
We process personal data to manage registrations and attendance for events we operate on behalf of our clients. If you register for an event, we collect your name, contact details, and any accessibility or dietary requirements you provide. We use third-party platforms to facilitate registration and may maintain internal spreadsheets to manage attendance. We share attendee lists with the specific client sponsoring the event but do not sell this information to third parties.
Lawful bases for processing
We only process your data when we have a legal basis to do so:
- Contractual necessity: where processing is needed to perform a contract with you legal obligation.
- Where we must process data to comply with the law.
- Where processing is necessary for our legitimate business interests or those of our clients, provided these are not overridden by your rights.
Tracking and cookies data
We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Examples of cookies we use:
- Session cookies. We use session cookies to operate our website.
- Preference cookies. We use preference cookies to remember your preferences and various settings.
- Security cookies. We use security cookies for security purposes.
Sharing your personal data
We do not sell your data. However, we may share your information with:
- Our clients: where an enquiry or request for comment relates to a specific client, we may share the details of the enquirer (including journalists) with that client to coordinate a response.
- Service providers: third-party vendors who provide it, hosting, or analytics services.
- Legal and regulatory bodies: where required by law or to protect our legal rights, particularly in the context of Scottish or UK Government legal proceedings.
Disclosure of data
Quantum Communications Group Limited may disclose your personal data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Quantum Communications Group Limited.
- To prevent or investigate possible wrongdoing.
- To protect the personal safety of our company, our clients or the public.
- To protect against legal liability.
Security of data
The security of your data is important to us, but no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Data retention
We keep your personal data only as long as necessary for the purposes for which it was collected.
Transfer of data
Your information, including personal data, may be transferred to – and maintained on – computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to United Kingdom and process it there.
Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
Quantum Communications Group Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Analytics
We may use third-party service providers to monitor and analyse the use of our website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services.
Google may use the collected data to contextualize and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on.
The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about visits activity.
Links to other sites
Our website may contain links to other sites that are not operated by us.
If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's privacy
We do not knowingly collect personally identifiable information from anyone under the age of 18.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Your rights
Under UK data protection law, you have the following rights:
- Access: the right to request a copy of the personal data we hold about you.
- Rectification: the right to ask us to correct inaccurate information.
- Erasure: the right to ask us to delete your data in certain circumstances.
- Objection: the right to object to our processing of your data, especially where we rely on legitimate interests.
- Restriction: the right to ask us to temporarily stop processing your data.
To exercise any of these rights, please contact us at mail@quantumcommunications.co.uk.
How to complain
If you have concerns about how we handle your data, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Changes to this privacy policy
We may update our privacy policy from time to time.
You are advised to review this privacy policy periodically for any changes.
Changes to this privacy policy are effective when they are posted on this page.
Contact us
If you have any questions about this privacy policy, please contact us by email